I am very happy with my order! Plus,lthough not technically local I consider 3hrs away local enough and I am happy to be able to order online and support you! I love the products (Love curl set) and I am super glad I bit the bullet and got the larger bottle of the OI oil - it's perfect! It doesn't make my hair greasy, and gives it the extra shine, and moisture I was looking for. The only semi negative thing I can say about the products I ordered and received is the "this is a curl" building serum doesn't seem to do much for me...which just means I will be back to order some type of gel and grab the OI milk when I do.